Emergency Services (911)
Registering your address for 911, keeping locations up to date, emergency alert notifications, and testing your setup safely.
7 articles
Articles in Emergency Services (911)
Testing Your 911 Setup Safely with 933
Never dial 911 to test. Dial 933 to hear the emergency address and callback number we would send read back to you.
Registering and Updating Your Emergency Address
Set up emergency calling in five steps, then give people, extensions, numbers and trunks their own emergency address from Coverage or their own page.
Moving Offices: Updating Your Emergency Address
When you move, open a new site, or someone starts working from home, the emergency address must move too. Here is what to update and how to confirm it.
Kari's Law: Alerting Your Team When Someone Dials 911
Set up notification groups so your front desk or security team is alerted the moment anyone on your system dials 911 — a requirement of Kari's Law.
911 for Numbers You Keep with Another Provider
Our standalone E911 product registers emergency addresses for numbers that live on another provider — so 911 stays accurate even when your calling does not run through ReliaRing.
Which ReliaRing Products Need 911 Setup
Some ReliaRing products let you place phone calls, so they need an emergency address. Others do not place voice calls at all. Here is a simple breakdown.
How 911 Works on an Internet Phone Service
Calling 911 on a business internet phone is different from a traditional landline. Learn how it works, the limitations you must understand, and why every caller needs an emergency address.