ReliaRing account deletion
Request account and data deletion on the web
You do not need the mobile app to start or cancel a deletion request. Sign in below and ReliaRing will verify your permission for the exact organization account you selected.
Administrator permission
Only an active administrator for the selected organization can delete that organization and its shared service data.
Two confirmations
The administrator must confirm both their email address and the selected organization name.
30-day grace period
The account remains available while deletion is pending. An administrator can cancel during this period.
Deletion and retention
After the cancellation period, we process deletion of operational content and retry incomplete cleanup. Recovery copies and outside services follow their own deletion cycles. Records retained for a justified continuing purpose remain restricted; see our Privacy Policy for the applicable periods and exceptions.
What is kept, and for how long
An organization deletion request has a 30-day cancellation period. We then process operational-content deletion and restrict records that have a justified continuing purpose. Cleanup failures must be retried; a request does not guarantee immediate permanent erasure of all copies. Backups and outside-service copies follow their own deletion cycles. Valid legal holds can delay deletion.
ReliaRing’s retention settings do not automatically control copies held by every outside service. Delivery queues, diagnostic events, backups, billing records, customer exports, and information sent to connected accounts can have different retention periods. A disconnection or account-deletion request does not immediately erase all such copies. We assess requests against the applicable retention settings, legal obligations, and the recipient’s role; contact privacy@reliaring.com for help.
Third-party processing and software noticesStart a deletion request
- Sign in to your ReliaRing web account.
- Select the organization you intend to delete.
- Review the permission and retention notice.
- Confirm your email and organization name, then submit.
Not an organization administrator? Contact your administrator to remove your access, or email privacy@reliaring.com for a personal-data request that does not delete the shared organization.